Effective Date: 02/04/2022
Last Updated: 01/03/2024
At sbairime.com, the official website of Moroccan artist Rime Sbai, we are committed to protecting your privacy. This Privacy Policy outlines the personal information we collect, how we use and protect it, and your rights regarding your data. This policy applies to all users, including those who are residents of Morocco and those who visit from other countries.
By using our website, purchasing artwork, or interacting with our services, you consent to the collection and use of your personal information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information You Provide to Us
We collect the following personal details when you make a purchase, register for our newsletter, or contact us:
- Name: To personalize and process your order.
- Email Address: To send order confirmations, shipping updates, and marketing materials (if you opt-in).
- Phone Number: To resolve any issues or provide customer support related to your order.
- Shipping Address: To fulfill and deliver purchased artwork.
Non-Personal Information We Collect Automatically
When you interact with our website, we may collect non-personal information such as:
- IP Address: Used for diagnostic purposes, site analytics, and security.
- Browser and Device Information: This data helps us improve the performance and user experience of our website.
- Usage Data: Information about how you interact with our site (e.g., pages viewed, links clicked).
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. For more details, please review our Cookie Policy.
2. How We Use Your Information
We use your personal data for the following purposes:
- To Process and Fulfill Orders: We use your name, email, phone number, and shipping address to process your transactions and deliver your artwork.
- To Communicate with You: Your email is used to send updates regarding your orders, as well as newsletters or marketing communications if you subscribe. You can opt-out at any time.
- To Improve Our Services: Non-personal data (such as usage statistics) is analyzed to optimize the website’s functionality and user experience.
- For Security and Fraud Prevention: We may use your data to detect fraudulent activity and maintain the integrity of the website.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties who assist us in operating our website and conducting business, such as:
- Payment Processors: We share your payment information with trusted processors (e.g., PayPal, Stripe) to complete transactions.
- Shipping Partners: We share your shipping details with delivery services (e.g., UPS, FedEx) to fulfill your order.
- Email Marketing Services: If you opt into marketing communications, we may share your email address with services like Mailchimp to send newsletters or promotional emails.
These third parties are required to keep your information confidential and only use it for the purposes outlined above.
4. Data Security
We take the protection of your personal data seriously and use a range of technical and organizational measures to ensure its security:
- SSL Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive data during transmission.
- Access Control: Personal data is only accessible to employees and partners who need it to perform their duties.
- Regular Security Audits: We periodically review and assess our data security measures to ensure the protection of your personal information.
Despite these efforts, no online service can guarantee 100% security. While we strive to protect your information, we cannot ensure absolute security.
5. International Data Transfers
As a business operating internationally, we may transfer personal information to countries outside of Morocco for processing, including to third-party service providers in the United States, the European Union, and other jurisdictions. These transfers are necessary to complete transactions (e.g., processing payments, shipping orders).
We ensure that any international data transfers comply with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) in the European Union and other relevant regulations.
By using our website and services, you consent to these international data transfers.
6. Cookies and Tracking Technologies
Cookies help us improve your user experience and provide you with personalized content. We use the following types of cookies:
- Essential Cookies: These are necessary for the basic functioning of the site (e.g., keeping your shopping cart active).
- Performance Cookies: These track website usage and help us improve performance.
- Targeting Cookies: These cookies allow us to display relevant advertisements or promotional content based on your preferences.
You can manage cookie preferences in your browser settings. Please note that disabling certain cookies may affect your ability to use certain features on our website.
For more information, please refer to our Cookie Policy.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data. These rights may include:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Correct: You may correct any inaccurate or incomplete personal information.
- Right to Delete: You can request that we delete your personal data, subject to certain legal obligations.
- Right to Object or Restrict Processing: You may request the restriction or objection to processing your personal data in certain situations.
- Right to Data Portability: You can request that we transfer your data to another service provider in a structured, commonly used format.
To exercise any of these rights or to inquire about our data practices, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. These external sites are not operated by us, and we have no control over their privacy practices. Please review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page, along with the updated Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at:
Email: contact@sbairime.com
Mailing Address: 5 Street 32 hay Saada, Fez 30040 Morocco
Phone: +212 674 899-345
12. Compliance with Data Protection Laws
As a business based in Morocco, we are governed by Moroccan data protection laws, including the Law No. 09-08 related to the protection of personal data. However, because we sell to customers worldwide, we also comply with international privacy laws, such as:
- General Data Protection Regulation (GDPR): For residents of the European Union.
- California Consumer Privacy Act (CCPA): For residents of California, USA.
If you reside in the European Union or California, you may have additional rights under these laws.